A&E Ward Refurbishment
University Hospital of Wales, Cardiff
Project Background
The refurbishment of the A&E ward at the University Hospital of Wales in Cardiff presented a unique set of challenges, exacerbated by the onset of the global COVID-19 pandemic. The project involved refurbishing key areas within a live A&E ward, requiring a delicate balance between construction work and the critical operations of the hospital.
Challenge
The primary challenge was to carry out the refurbishment amidst the operational demands of a busy A&E ward, which were intensified by the pandemic. The lockdown and changing operational spaces within the A&E department required a flexible and innovative approach to ensure the safety of both the construction team and hospital staff and patients.
Objectives
ENVIRONMENT ENHANCEMENT
WARD REFURBISHMENT
Initiative and Implementation:
Focus MEP's approach to this project included:
- Collaborative Strategy: Working closely with the Health Board to understand and adapt to the evolving needs of the A&E department during the pandemic.
- Safe Working Practices: Implementing stringent safety protocols to protect workers and hospital staff from COVID-19 exposure.
- Revised Operational Strategy:
Developing a new way of working that allowed construction to proceed without disrupting the critical functions of the A&E ward.

Results and impact
- Phased Construction: Implementing a phased approach to refurbishment, allowing parts of the A&E ward to remain operational.
- Rapid Response to Changes: Quickly adapting to the dynamic situation imposed by the pandemic, including changes in hospital operations and safety guidelines.
- Communication and Coordination: Maintaining open lines of communication with hospital staff to minimize disruptions and ensure a cohesive workflow.
Value
The proactive and collaborative approach was key to the successful delivery of this project. Despite the challenges posed by the COVID-19 pandemic and the lockdown, the team managed to hand over newly refurbished areas without disrupting the operational use of the A&E ward at the University Hospital of Wales. This achievement underscores the team's commitment to delivering high-quality results under the most challenging circumstances.
Conclusion
The A&E Ward refurbishment at the University Hospital of Wales stands as a testament to the resilience and adaptability in the face of unprecedented challenges. The project's success during the COVID-19 pandemic highlights the importance of collaborative approaches, flexible strategies, and stringent safety practices in healthcare construction projects.